92% of CIOs find integrating new communications channels with legacy systems a key challenge to improving…
Tag: Legacy
Managing Legacy Data – Avoiding a Toxic Shock
GDPR has led to many issues around the storage of data. SVL Director, Peter Gough, discusses…
Think Before you Replace Your Contact Centre Legacy Systems
Before you rip up and replace your legacy systems: Can you achieve your CX goals with…
5 Signs Your Legacy Call Recording Solution is a Liability
5 Signs Your Legacy Call Recording Solution is a Liability according to Chris O’Brien, Digital Content…