How to Reduce Agent Errors in your Contact Centre by 30%
How to Reduce Agent Errors in your Contact Centre by 30% – Discover why organisations including Microsoft, Aviva and Vodafone…
- Downloads, - Industry News 29 November 2022
How to Reduce Agent Errors in your Contact Centre by 30% – Discover why organisations including Microsoft, Aviva and Vodafone…
- Artificial Intelligence, - Industry News 28 November 2022
Mind the ‘Contact Centre Agent Knowledge’ Gap – Deploying employee-centric Artificial Intelligence (AI) to repair competency gaps for individual agents,…