International win for Syntec’s CardEasy ‘keypad payment by phone’ PCI DSS solution CardEasy chosen by Micron…
Tag: CardEasy
Syntec Launch SynPBX Hosted PBX Offering
Syntec Launch SynPBX Hosted PBX Offering Syntec’s private branch exchange (PBX) system is delivered as hosted…
Why You Should Use Tech to Shield Payment Card Data
Contact centres should use new technology to shield payment card data from call centre agents &…
How Can My Contact centre become PCI DSS Compliant?
How can my contact centre become PCI DSS compliant? A check list of considerations from Simon…
Syntec Assist Allied Irish Bank with PCI DSS Compliance
Allied Irish Bank, AIB, is a financial services group operating predominantly in the Republic of Ireland…
Cloud gazing – the future of contact centre technology
Cloud gazing – the future of contact centre technology; a whitepaper from Syntec The Syntec report…
Regulation of Outbound Telephone Marketing Scores Own Goal
UK regulation of outbound telephone marketing scores another own goal suggests Jonathan Graham of Syntec As…
How can my contact centre become PCI DSS compliant?
How can my contact centre become PCI DSS compliant? A check list of considerations After three…
PCI DSS in Contact Centres – Syntec White Paper
PCI DSS in Contact Centres: This updated report presents the findings of our investigation into how…
Managing multi-channel Communication in Contact Centres
Managing multi-channel communication in contact centres – challenges and opportunities The way customers interact with business…
PCI DSS Compliance – The Definitive Guide to
PCI DSS Compliance – The Definitive Guide to. The aim of Payment Card Industry (PCI) Data…
CardEasy Making Card Payments Secure in Travel Contact Centres
CardEasy leads the way in the travel industry for making card payments secure in contact centres…
Syntec Partner with PCI Security Standards Council to Improve Payment Security
Syntec to Partner with PCI Security Standards Council to Improve Payment Data Security Worldwide – As…
10 Ways to Efficiently Manage Inbound Calls
Ten of the best ways to efficiently manage inbound calls in your contact centre – Danny…
PCI DSS Compliant Card Payments in Contact Centres
PCI DSS Compliant Card Payments in Contact Centres Improving customer trust and de-scoping from the regulations…
Ways to Reduce AHT in your Contact Centre
10 simple ways to reduce average call handling time in your contact centre – Danny Cresswell…
Syntec contract wins for cloud systems
Syntec contract wins for integrated cloud contact centre systems – Syntec has enjoyed a record period…
Contact Centre Compliance Integration
Contact Centre Compliance Integration gives Syntec the edge in Cloud Contact Centre systems Leading contact centre…
Contact Centre Managers Reluctant to pay over the phone!
Even Contact Centre Managers are reluctant to pay over the phone, reveals a new survey! New…