Maintain PCI DSS Compliance when Contact Centre Agents Work Remotely
How to maintain PCI DSS compliance when your contact centre agents are working remotely Many merchants have responded to the…
CardEasy
Tokenization can improve CX Offered by your Contact Centre
How using tokenization can improve the customer experience offered by your contact centre Danny Cresswell of Cardeasy reveals all A…
Contact Centre White Paper: How to Prepare for PCI DSS v4.0
Contact Centre White Paper: How to Prepare for PCI DSS v4.0 – Download the Free White Paper from CardEasy The…
The Future of Secure Omni-Channel Payments
The future of secure omni-channel payments in a post-pandemic world Contact Centre Download from CardEasy This research updates CardEasy’s 2018…
PCI DSS Matters (and ensure your contact centre is compliant)
Why PCI DSS matters (and what you can do to protect your contact centre by ensuring you’re compliant) If your…
Secure Card Payment Using Automatic Speech Recognition
Secure card payment in contact centres using automatic speech recognition (ASR) Dany Cresswell of Cardeasy explains Advances in voice recognition…
Consumers’ Changing Attitudes to Phone Payments
Consumers’ changing attitudes to telephone payments in a post-pandemic world – Danny Creswell of CardEasy explores the changing attitttues of…
Secure Omni-Channel Payments in a Post-Pandemic World
This research updates CardEasy’s 2018 white paper De-scoping from PCI DSS in Contact Centres by reviewing the current state of…
Eckoh Acquires Syntec To Enhance Contact Centre Offerings
Eckoh acquires Syntec for £31m to enhance its product offering, extend patented IP and accelerate Cloud growth Eckoh, the leading…
Future of Secure Omni-Channel Payments in Post-Pandemic World
The future of secure omni-channel payments in a post-pandemic world – Contact Centre White paper Download from CardEasy This research…
How Tokenisation Can Improve the Customer Experience
How using tokenisation can improve the customer experience offered by your contact centre A customer’s experience (CX) when dealing with…
Digital Transformation – The Future of Contact Centres
Digital Transformation – The Future of Contact Centres: Digital channels have become an integral part of the way that organizations…
Why PCI DSS Matters: Protect Your Business Ensuring Compliance
Why PCI DSS matters (and what you can do to protect your business by ensuring you’re compliant) If your company…
How has COVID-19 affected your Contact Centre Operation?
How has COVID-19 affected your Contact Centre Operation? Your experiences would be most welcome. It’s been a challenging year across…
Secure Card Payment Using Automatic Speech Recognition
Advances in voice recognition technology have changed the way we can now search the internet, as well as how we…
CardEasy confirmed on G-Cloud 11 Digital Marketplace
CardEasy ‘keypad payment by phone’, Syntec’s secure payment service for contact centres, has been confirmed as a G-Cloud 11 listed…
DTMF Payment Solution For The Contact Centre
DTMF payment solution for the contact centre using Syntec’s CardEasy payment solution Using Syntec’s patented CardEasy managed service, your customers…
CardEasy Wins Prestigious PCI Award for Excellence
CardEasy wins prestigious ‘PCI Award for Excellence’ Syntec were proud winners of this PCI Award for Excellence for the CardEasy…
International win for Syntec CardEasy PCI DSS Solution
International win for Syntec’s CardEasy ‘keypad payment by phone’ PCI DSS solution CardEasy chosen by Micron for PCI DSS compliance…