Barking & Dagenham Council Move Contact Centre to the Cloud
Support for Citizens: Barking and Dagenham Council Moves Entire Contact Centre to the Cloud for Remote Working with 8×8 During…
Support for Citizens: Barking and Dagenham Council Moves Entire Contact Centre to the Cloud for Remote Working with 8×8 During…
Dermalogica Selects 8×8 X Series With Contact Centre to Power its Customer Service Experience in UK and Ireland 8×8 have…
PCI Pal Builds on UK Partnership with 8×8 to Offer Secure Payment Services for Contact Centres Globally The extended partnership…
VHalfords Partners with 8×8 to Deliver Superior Customer Service – Leading British Retailer Selects 8×8 X Series to streamline operations…
Poor customer service prevents UK citizens accessing vital information from councils Over a third (37%) of UK citizens have been…
Research reveals over half (56%) of Brits would stop shopping with a brand if they experienced slow customer service. That…
Are customers losing patience with your customer service? White Paper from 8×8 ‘Importance of Customer Service – Value of Speed’…
8×8 Introduces Service Management for Contact Centres to Help Organisations Provide Best-in-Class Customer Experiences 8×8, Inc. have announced an expansion…
8×8 Unlocks Business Insights From Every Conversation With AI-Based Speech Analytics for the Entire Organisation 8×8 Quality Management and Speech…
8×8 Launch New Capabilities for X Series Cloud Communications and Contact Centre Solution 8×8, a leading cloud provider of voice,…
Bad customer service stops six in ten consumers shopping with a retailer Research reveals UK customers’ main frustrations when dealing…
8×8, Inc. a leading provider of cloud phone, meeting, collaboration and contact centre solutions, have announced the acquisition of MarianaIQ,…
8×8 Announces Launch of X Series Platform to Transform Enterprise Communications – New X Series Combines Communication, Collaboration and Contact…
8×8 and PCI Pal partner to streamline payment card compliance for contact centres 8×8, Inc. a leading provider of cloud…
8×8 Introduces New Capabilities for Contact Centres to Deliver Enhanced Customer Experiences 8×8 Virtual Contact Center Enables Midsize and Enterprise…
8×8, Inc. (NASDAQ:EGHT), the world’s first communications cloud, today announces it has been awarded three new U.S. patents and one…
Britain’s secret customer service army: unsupported and undertrained For every ‘formal’ contact centre worker in the UK, there are a…
Just one in five customers get through to a business the first time they call according to research conducted by…
8X8 Improves Customer Experience for leading UK Heating Supplier – Swale Heating switches to cloud communications solution to better accommodate…