HUC’s NHS 111 Peterborough Based Contact Centre Goes Live

HUC’s new NHS 111 contact centre in Peterborough officially opened by the Lord-Lieutenant of Cambridgeshire, Mrs Julie Spence OBE CStJ QPM, and the Mayor of Peterborough, Councillor Marco Cereste on Wednesday 10th July 2024.

 

Mrs Spence (Pictured above), a former chair of Cambridgeshire and Peterborough NHS Foundation Trust, before unveiling the plaque, commented,

This is just the beginning in this new contact centre, from where further milestones will be etched,”

The future of healthcare is here in this new contact centre, and it’s accessible to all. So, let’s give a huge round of applause to the incredible team behind NHS 111 here – your dedication is vital in making this service an indispensable part of our healthcare system

Mrs Spence was echoing the sentiments of HUC’s chief executive officer David Archer who said:

It’s credit to everyone’s dedication and hard work that what was a bare shell just a few months ago has been transformed into a fully functioning NHS 111 contact centre, which is going to take around a million calls a year.

It’s about an investment for the future – an investment in our staff and providing them with a fantastic place in which to work, thrive, and deliver HUC’s services moving forward

 

 

HUC employs more than 1,000 staff and clinicians in the East of England and is one of Peterborough’s biggest employers.

It operates urgent and primary care services across the East and South West of England, with its core business being the provision of NHS 111 and urgent care services for those who are feeling unwell and can’t self-treat at home, see their GP, or visit a pharmacy.

For additional information on HUC visit their Website

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