UK National Contact Centre Awards 2019 Nominations

UK National Contact Centre Awards 2019 Open for Nominations on 10 December – Nominate individuals and…

Aspect Customer Hoist Finance Wins at ECCCSAs

Aspect Software customer Hoist Finance wins silver award at the European Contact Centre and Customer Service…

Ventrica Takes Home Silver Award at the ECCCSAs

Ventrica takes home ‘Silver’ at the European Contact Centre & Customer Service Awards for its partnership…

Webhelp & SKY Scoop Hat Trick of Awards

Global customer experience expert, Webhelp, and leading telecommunications provider, Sky, were celebrating again after taking home…

European Contact Centre and Customer Service Awards 2018

Winners announced at the European Contact Centre and Customer Service Awards 2018 – Booking.com wins Best…

TTEC Wins Best Pan-European Contact Centre Award

TTEC Wins Best pan-European Contact Centre award at the European Contact Centre & Customer Service Awards…

Contact Centre Network Northern Ireland Awards

Contact Centre Network Northern Ireland (CCNNI) host inaugural industry awards Contact Centres from across the industry…

Content Guru Challenger in Gartner Magic Quadrant

Content Guru Positioned as a Challenger in the 2018 Gartner Magic Quadrant for Contact Centre as…

Puzzel Improves position in Gartner’s Magic Quadrant

Puzzel has been positioned by Gartner, Inc as a Challenger in the Magic Quadrant for Contact…

Geoffrey Insurance Contact Centre Win at Choice Awards

Double win for Geoffrey Insurance’s contact centre at Insurance Choice Awards Motor and Pet Insurance provider,…

Outsourcer Webhelp Nominated For Contact Centre Awards

An exciting Awards season lies ahead for leading global Customer Experience (CX) and Business Process Outsourcing…

Search on To Find North East’s Contact Centre Superheroes

Entries have now opened for the North East Contact Centre Awards 2018, which looks to recognise…

ECCCSA 2018 Finalists Announced as Tickets Go On Sale

ECCCSA 2018 finalists announced as tickets for the spectacular Awards Evening go on sale • Organisations…

Record number of Entries to ECCCSA Awards

Record number of ECCCSA entries as industry looks to recognise brilliance A record number of nominations…

Last Day To Enter The ECCCSA Awards 2018

Last day to enter the European Contact Centre & Customer Service Awards 2018 Did you know…

Echo Managed Services Takes Home SWCCF Award

Bristol-based Echo Managed Services is celebrating after being recognised as the Outsourced Contact Centre of the…

Winners Rave About ECCCSA with Less Than 2 Weeks to Enter

With less than two weeks until the opportunity to enter the European Contact Centre and Customer…

Business Systems Awarded ‘Partner of the Year’ 2018 by NICE

Business Systems – Champions Cloud Interactions as NICE LTD’S – ‘Partner of the Year’ 2018  Sharing…

New Categories at ECCCSAs Reflect Changing Industry

• 7 new categories at this year’s ECCCSAs • New categories reflect a focus on employee…

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