Calabrio Achieves Landmark ISO 42001:2023 Certification, Setting a New Global Standard for Responsible AI
Independent validation of Calabrio’s AI Management System underscores leadership in ethical AI governance, empowering customers with confidence, compliance and scalable innovation
Calabrio, the workforce performance company, today announced its AI Management System is now certified to ISO 42001:2023, the world’s first global standard for artificial intelligence management.
Calabrio’s ISO 42001:2023 certification provides independent validation of its responsible approach to AI governance, giving customers confidence in adopting, scalable, compliant AI solutions through a structured, auditable framework for designing, deploying and monitoring AI systems responsibly.
Dave Rhodes, CEO of Calabrio, said,
“Trust is the foundation of responsible AI,” “This Certification demonstrates our commitment to integrity, accountability and transparency. These values drive innovation and customer confidence as organisations embrace AI to enhance customer and employee experiences.”
Building Confidence in Responsible AI Adoption
As organisations navigate accelerating AI adoption alongside evolving global regulations, Calabrio’s ISO 42001:2023 certification provides customers with clear, independent assurance that AI governance and compliance are managed responsibly and effectively.
Benefits include:
– Greater confidence in AI adoption through disciplined, transparent governance aligned with global standard
– Lower compliance and governance burden as regulations evolve
– Scalable innovation, with consistent design, validation, deployment and monitoring of AI capabilities
– Market differentiation by proactively adopting emerging AI standards
This milestone empowers customers to adopt advanced AI solutions with greater confidence, enabling them to manage risk and safeguard both human and digital investments.
A Future-Ready Approach to AI Governance
Calabrio’s ISO 42001:2023 certification positions the company as an early adopter shaping global best practices for responsible AI management. This disciplined, auditable governance framework enables organisations to scale AI responsibly, modernising customer experience operations and build long-term trust.
For additional information on Calabrio’s approach to AI governance Click Here
ISO 42001:2023 is the first international standard for AI management systems. The standard establishes requirements for organisations to design, validate, deploy and monitor AI systems responsibly, including risk management, human oversight, data governance, transparency, and continuous monitoring and improvement. Certification to ISO 42001 provides independent assurance that an organisation’s AI governance practices meet internationally recognised requirements.
