Serco

Serco, the international service company, has secured a new three year contract for delivering contact centre services for the National…

Serco, the international service company is delighted to announce today the start of its ten year contract with JD Williams,…

JD Williams to outsource Manchester Contact Centre to Serco – Local jobs protected and will remain in Manchester Manchester-based JD…

Initial reports indicate that Westminster City Council have not extended an outsource contract with Serco putting jobs at their Dingwell…

Following a highly successful and innovative pilot programme, the new Serco Quality Framework has just secured a key award for…

Serco have confirmed that it has signed a new contract to provide a range of business process and contact centre…

New relationships and new commercial models are essential says Serco and Ember’s latest whitepaper. Just as the digital revolution continues…

Serco has confirmed the launch of a recruitment drive for around 150 new members of staff to be based at…

Good customer service is an attitude not a process A new white paper published by Serco examines the benefits of…

Multi-channel communications are now vital so consumers can get in touch quickly and conveniently, according to a new white paper…

Outsourcer Serco, who secured a three year outsource contract with Hull Council, have announced initial plans for a new contact…

Cardiff based outsourcer Serco have announced the creation of 450 jobs at its site following a major contract win and…