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Serco embarks on expansion at Sheffield Contact Centre

serco.logoSerco has confirmed the launch of a recruitment drive for around 150 new members of staff to be based at its state-of-the-art contact centre facility in Amberley Street, Sheffield.

Serco first started operating in Sheffield two years ago and has continued the development of this dedicated centre of excellence, successfully broadening the services delivered from the site. This latest expansion will take the total number of employees to over 700 and the number of customer contacts they handle each year to over seven million.

“We’re keen to speak with anyone who has the experience, ambition, maturity and drive to help us meet and exceed our objectives and targets for our clients,” explains Cheryl Jones, Serco’s Head of Resourcing for the Sheffield centre.

“This is a great opportunity for motivated people with excellent communications skills to work in a vibrant and progressive work environment right in the heart of the city and join us in delivering cutting edge services for our retail clients. We are delighted that we will be offering a number of, permanent part-time roles which we hope will be of interest to working parents and students in the city.”

The Amberley Street site enjoys a host of first class facilities for its employees, including a swimming pool and gym. The centre is situated close to Meadowhall Shopping Centre, with great links to public transport and extensive on-site parking.

Recruitment has started with additional information on the new roles with Serco in Sheffield can be obtained by emailing Rachael Bishop rachael.bishop@serco.com

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