Tag: Puzzel

- Articles - Contact Centre News Puzzel

Web chat: Why it’s becoming the customer channel of choice

28 February 2014
Contact- Centres

Klaas van der Leest, UK Managing Director, discusses the benefits of Web chat and explains how…

- Articles - Cloud - Contact Centre News Puzzel

7 myths about contact centres in the cloud

15 January 2014
Contact- Centres

Klaas van der Leest, UK Managing Director Cloud computing is here to stay and cloud providers…

- Articles - Contact Centre News - Social Media/Digital Puzzel

How the cloud has come of age with social media

15 November 2013
Contact- Centres

Klaas van der Leest, UK Managing Director, Intelecom argues the case for cloud-based contact centres Flexibility,…

- Cloud - Contact Centre News - WFM Puzzel

Intelecom Announces Extension of its Contact Centre in the Cloud

29 October 2013
Contact- Centres

Customers to Benefit from Integrated Contact Centre Solution Based on Intelecom Connect and Verint Impact 360…

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