Different Approach to Greater Omni-Channel Success?
Can a different approach lead to greater omni-channel CX success? Helen Murray, Chief Customer Solutions Officer at Webhelp UK discusses…
Can a different approach lead to greater omni-channel CX success? Helen Murray, Chief Customer Solutions Officer at Webhelp UK discusses…
Transforming the Customer Experience – Companies that Have Transformed the Customer Experience By Helen Murray, Chief Customer Solutions Officer Customer…
Black Friday shopping across the UK reached record levels this year. But, if you’re wondering why you didn’t see scenes…
Customer Mapping and Understanding Your Customer Contacts – Helen Murray, Chief Customer Solutions Officer, Webhelp UK Anyone who is involved…
Webhelp Helen Murray “Women of Influence” CCA Award Webhelp UK’s Helen Murray, chief customer solutions officer has been selected as…
Making Business Sense of the Voice of the Customer – Helen Murray Chief Customer Solutions Officer at Webhelp UK With…
In this article, Helen Murray, Chief Customer Solutions Officer at Webhelp UK, gives her top tips for establishing and growing…
The outbound telemarketing industry is in the throes of change. With the emergence of regulation and the option for customers…
Helen Murray, Chief Customer Solutions Officer at Webhelp UK discusses ‘Talking the customer’s language on social media in the contact…
Helen Murray, Chief Customer Solutions Officer for leading customer engagement provider, Webhelp UK, argues analysing Big Data needn’t be as…