Five9 Named a Leader in the 2023 Magic Quadrant for Contact Centre as a Service Five9…
Tag: Five9
Five9 Award for Contact Centre as a Service Platform
Five9 Earns Metrigy MetriStar Top Provider Award for Contact Centre as a Service Platform Five9 have…
BT & Five9 Accelerate Cloud Adoption for Contact Centres
BT and Five9 expand partnership to accelerate cloud adoption for contact centres globally Customers can now…
Babble Named Winner of Five9 Partner Excellence Award
Babble has been named the winner of the Partner Excellence Award by Five9, a leading provider…
Company Profile: Five9
Five9 – The Intelligent Cloud Contact Centre: Reimagine Customer Experiences and Realise Results With Five9, businesses…
Five9 Elevates Omni-Channel Customer Engagement
Five9 Elevates Omni-Channel Customer Engagement with Innovations in Digital Self-Service, AI Design, and Analytics for the…
Contact Centre Webinar: 5 CX Trends for 2023
As the year comes to an end, it’s time for customer experience professionals worldwide to take…
More than 4 in 5 calls to 999 are not life-threatening
More than 4 in 5 calls to 999 are not life-threatening, say almost half of NHS…
How to Create Impeccable Experiences in your Contact Centre
How to Create Impeccable Experiences in your Contact Centre with Virtual Agents Five9 Event – September…
Contact Centres Have Increased Focus on Agent Experience
Five9 International Study Finds 9 out of 10 Contact Centres Have Increased Focus on Agent and…
Intelligent Virtual Agents: 3 Ways to Personalise Your CX
Intelligent Virtual Agents: 3 Ways to Personalise Your CX in your contact centre – On Demand…
When AI goes Awry; 5 Contact Centre Transformation Mistakes to Avoid
When AI goes awry; five contact centre transformation mistakes to avoid Jonathan Rosenberg, CTO and Head…
Don’t Miss Your Chance to Register for Five9 CX Summit
Don’t miss your chance to register for Five9 CX Summit EMEA on Thursday, 12th of May…
PCI Pal & Five9 Partner to Provide Secure Payments
PCI Pal partners with Five9 to provide secure payments on the Five9 CX Marketplace PCI Pal…
Five9 Official Contact Centre Software Partner of European Tour group
Five9 becomes Official Customer Contact Centre Software Partner of the European Tour group The European Tour…
How Can Contact Centres Avoid Employee Burnout?
How can contact centres avoid employee burnout? Brian Atkinson, General Manager, and Vice President EMEA at…
Five9 Jam Session: How Smart is Your Virtual Agent?
Five9 Jam Session: How Smart is Your Virtual Agent? Virtual Event – March 22nd 2020 –…
Babble Awarded Five9 Contact Centre Partner of the Year
Babble awarded Five9 Contact Centre Partner of the Year for the third consecutive year Babble’s market-leading…
Pindrop & Five9 Fraud Protection for Contact Centres
Pindrop and Five9 Partner to Provide Greater Access to Authentication and Fraud Protection for Five9 Customers…