Contact Centre Migration: CardEasy Cloud Migration Guide Organisations are moving their contact centres to the cloud…
Tag: CardEasy
How Flowroute Helps Operational Continuity in your Contact Centre
How Flowroute helps ensure operational continuity in your contact centre – The importance of resilience planning…
Why ‘Pause & Resume’ Systems are NOT PCI DSS Compliant
Why so-called ‘pause and resume’ systems are not PCI DSS compliant – Danny Cresswell of CardEasy…
CardEasy Implements Payment Solution to Major Contact Centre
The company is an American online retailer with annual revenue in excess of $8 billion. It…
Moving Call Recording to a Driver of Business Transformation
Move call recording from being an administrative burden to a valuable driver of business transformation Call…
Company Profile: CardEasy
CardEasy the Secure, PCI DSS compliant payment solution for contact centres Whether your customers choose to…
DTMF Masking – Can it Help PCI DSS Compliance?
What is DTMF masking and how can it help you ensure PCI DSS compliance in your…
What’s DTMF Masking? How can it Help Compliance in Contact Centres?
What is DTMF masking and how can it help you ensure PCI DSS compliance in your…
Maintain PCI DSS Compliance when Contact Centre Agents Work Remotely
How to maintain PCI DSS compliance when your contact centre agents are working remotely Many merchants…
Tokenization can improve CX Offered by your Contact Centre
How using tokenization can improve the customer experience offered by your contact centre Danny Cresswell of…
Contact Centre White Paper: How to Prepare for PCI DSS v4.0
Contact Centre White Paper: How to Prepare for PCI DSS v4.0 – Download the Free White…
The Future of Secure Omni-Channel Payments
The future of secure omni-channel payments in a post-pandemic world Contact Centre Download from CardEasy This…
PCI DSS Matters (and ensure your contact centre is compliant)
Why PCI DSS matters (and what you can do to protect your contact centre by ensuring…
Secure Card Payment Using Automatic Speech Recognition
Secure card payment in contact centres using automatic speech recognition (ASR) Dany Cresswell of Cardeasy explains…
Consumers’ Changing Attitudes to Phone Payments
Consumers’ changing attitudes to telephone payments in a post-pandemic world – Danny Creswell of CardEasy explores…
Secure Omni-Channel Payments in a Post-Pandemic World
This research updates CardEasy’s 2018 white paper De-scoping from PCI DSS in Contact Centres by reviewing…
Eckoh Acquires Syntec To Enhance Contact Centre Offerings
Eckoh acquires Syntec for £31m to enhance its product offering, extend patented IP and accelerate Cloud…
Future of Secure Omni-Channel Payments in Post-Pandemic World
The future of secure omni-channel payments in a post-pandemic world – Contact Centre White paper Download…
How Tokenisation Can Improve the Customer Experience
How using tokenisation can improve the customer experience offered by your contact centre A customer’s experience…