4 Steps to Increase the ROI of Your Call Recording Software in your contact centre –…
Tag: Call Recording
Claim your FREE Storacall ‘Guide to Call Recording’
To help demystify the subject, a twenty-page booklet entitled ‘Guide to Call Recording’ is available from…
Storacall and Enghouse Partner to Deliver Integrated Call Management and Recording
Storacall Voice Systems has announced that it has signed a new partnership deal with Enghouse Interactive,…
NICE Release New Engage Omnichannel Recording Platform
New Release of NICE Engage Omnichannel Recording Platform Lets Organisations Deliver a Consistent Customer Experience across…
Business Systems Vocal WordWatch Award Winner
Business Systems among the 2016 Technology Innovator Awards Winners Business Systems wins Recognised Leaders in Workforce…
Calls May Be Recorded For Training & Quality Purposes
“Calls may be recorded for training and quality purposes” – It’s a phrase we’ve all heard…
Storm Cloud Importing Calls From Cloud to Premise Based Recording
Storm Cloud Call Import : Importing Calls from the Cloud to Premise Based Recording Infrastructure Storm…
Storacall Announce Launch of Storm Cloud Call Import
Storacall Announce Launch of Storm Cloud Call Import – Importing calls from the cloud to premise…
Business Systems enhance call recording portfolio
Business Systems enhances its call recording portfolio with the O2 Mobile Recording solution The solution will…
Sinclair Voicenet Launch Storage & Playback Solution
Sinclair Voicenet launches new long term storage and playback solution for historical audio recordings Sinclair Voicenet…
How to make your call recordings PCI DSS compliant
How to make your call recordings PCI DSS compliant – Advice from Danny Cresswll of Syntec…