Ann-Marie Stagg Recognised With Award by CCC
Ann-Marie Stagg, CEO of the Call Centre Management Association (CCMA), has been recognised for her outstanding contribution to the contact…
Ann-Marie Stagg, CEO of the Call Centre Management Association (CCMA), has been recognised for her outstanding contribution to the contact…
The CCMA UK (Call Centre Management Association) announces that nominations for the 22nd UK National Contact Centre Awards close in…
Entries for The UK National Contact Centre Awards close 28th February with the prestigious event taking place 16th May 2017 at…
Working within a contact centre tends to be working inside of a bubble; Contact centre Management tend to be like…
In our continuing series of interviews with the CCMA’s UK Contact Centre National Awards 2015 winners we conducted an interview…
Visitors and subscribers to contact-centres.com will realise that we are great supporters of the CCMA (Call Centre Management Association) simply…
CCMA Training Courses – ‘An Introduction to Contact Centre Management’ ; This course is suitable for Team Managers looking to…
Undergraduate Qualification to Drive Standards of Professionalism and Career Adoption in UK Contact Centres The Call Centre Management Association (CCMA)…
Industry Body Responds to Rapid Expansion with Two Senior Appointments The Call Centre Management Association (CCMA), the longest established association…
Already a well-known and well respected figure in the UK contact centre industry, Ann-Marie Stagg of the Call Centre Management…