Sigma Connected wins at UK National Contact Centre Awards for Community Foundation success
Sigma Connected has won the Giving Something Back Award at the 2025 UK National Contact Centre Awards.
The Birmingham-headquartered outsourcer claimed the Gold honour for its work in the community and with charities through its Community Foundation. The Foundation, launched in 2022, sees the company providing grant funding to good causes which are nominated by its people, whilst also forming key local partnerships and hosting fundraising events. The company saw off tough competition from high profile businesses within the energy, housing, banking and telecommunications sectors.
At the London ceremony Sigma Connected was also awarded Highly Commended status in recognition for its internal approach to diversity, equity, inclusion and belonging through its One Me, One Sigma programme.
Scott Evans, HR Director at Sigma Connected Group, accepting the award said:
“Winning Gold and being recognised for our achievements through our Community Foundation is a tremendous honour, not to mention being highlighted for our One Me, One Sigma initiative which has given a voice to our people like never before.
“In just three years our Community Foundation has channelled £100,000 to Birmingham Children’s Hospital Charity, and more funding has been donated to causes which are close to the hearts of our colleagues. The Foundation is now central to how we work, whilst One Me, One Sigma empowers every member of staff to help drive lasting inclusion not just in the UK, but also at our offices in South Africa.
“We couldn’t be prouder to gain national plaudits for two areas which sit at the very heart of Sigma Connected. It’s another fantastic milestone.”
The UK National Contact Centre Awards are dedicated to highlighting best practice across the contact centre industry and have become one of the sector’s most respected awards programmes.
Sigma Connected is a multi-award-winning Business Process Outsourcing (BPO) provider that specialises in outsourced (white-label) 24/7 customer contact centre services. Services include customer service management, collections, complaints handling, and vulnerable customer support. The company’s McLaren Credit Services division also supports a range of clients who are looking to outsource their account and debt collection processes.
For additional information on Sigma Connected visit their Website
