Infobip Collaborates with Adobe to Provide Connected Digital Experiences and Analytics to Customers Across the Globe Global…
Category: – Products
NICE Launch Enlighten XO From Self-Service to Engaging CX
NICE Launches Enlighten XO to Transform Self-Service Interactions into Engaging Experiences Enlighten XO uses advanced AI…
NICE Transforms Digital CX with Launch of CXone SmartAssist
NICE Transforms Digital Customer Experience with Launch of CXone SmartAssist the Industry’s Most Advanced Conversational AI…
NICE CXone Now with New Digital-Centric AI Innovations
NICE CXone Powers Faster and Smarter Self-Service and Better Prepared Agents with New Digital-Centric AI Innovations…
Jabra PanaCast 20 AI-Enabled Personal Video Conferencing
Now available: Jabra PanaCast 20 for intelligent AI-enabled personal video conferencing Jabra today confirms that the…
Talkdesk Unveils CX Strategy Value Framework
Talkdesk Unveils Customer Experience (CX) Strategy Value Framework New Talkdesk methodology helps organizations pinpoint the most…
IPI Supercharge Your Avaya Contact Centre Investment
Supercharge your Avaya contact centre investment with IPI – Selecting a contact centre platform is a…
NICE Redefines Conversational AI for Digital Experiences
NICE Redefines Proactive Conversational AI for Digital Experiences With CXone SmartReach With the addition of CXone…
Talkdesk for Service Cloud Voice Available on AppExchange
Talkdesk Announces Talkdesk for Service Cloud Voice on Salesforce AppExchange, the World’s Leading Enterprise Cloud Marketplace…
Vonage Contact Centre Available on Salesforce AppExchange
Vonage Contact Centre for Salesforce Service Cloud Voice Now Available on Salesforce AppExchange Solution brings automation,…
Jabra PanaCast 50 Video Bar: Insight Driven Collaboration
Now Available: PanaCast 50 video bar for insight driven collaboration in the hybrid world Jabra have…
Jabra Headsets Now Certified To Work With Content Guru storm®
Content Guru Announces That Jabra Headsets Are Now Certified To Work With storm® Pioneer in cloud…
NICE Introduces AI Solution for Voice of the Customer
NICE Introduces First-of-its-Kind AI Solution for Voice of the Customer to Prevent Customer Churn and Reduce…
Talkdesk Joins Epic App Orchard Marketplace
Talkdesk Integrates with Epic, Joins Epic App Orchard Marketplace Empowers healthcare providers to deliver better, more…
Tenant Hub Platform Will Ensure No Resident Gets Left Behind
New Tenant Hub platform from Netcall will ensure no resident gets left behind The release of…
RingCentral and NICE Expand Contact Centre Partnership
RingCentral and NICE Expand and Extend Contact Centre Partnership Multi-year extension addresses accelerating market demand for…
CallMiner Introduces the Open Voice Transcription Standard
CallMiner Introduces the Open Voice Transcription Standard (OVTS) Industry-first Initiative Empowers Organizations with Open Selection for…
Puzzel Launches Video Plus Screen Sharing to Enhance the CX
Puzzel launches video plus screen sharing to enhance customer experience: Live Share and Screen Share features…
Content Guru Certified for Microsoft Teams For Contact Centres
Content Guru is certified for Microsoft Teams Connected Contact Centre programme Leading cloud communications provider, Content…