Empower your contact centre team with the right audio device – for less Jabra audio devices…
Category: – Products
Noetica To Showcase Sabre at Call & Contact Centre Expo
Noetica to Demonstrate New Dynamic Real-Time Skills & Ability-Based Routing and AI-Powered Voice Analytics, Sabra, at…
Noetica Joins Odigo to Deliver Advanced Predictive Dialling
Noetica Joins Odigo Ecosystem to Deliver Advanced Predictive Dialling In Answer to High End Enterprise Market Demand…
PCI Pal On Amazon Connect Integration & AWS Marketplace
PCI Pal® announces Amazon Connect Integration and AWS Marketplace Availability Amazon Connect users across the globe…
CallMiner Conversation Analytics Available On Microsoft Azure
CallMiner Combines Conversation Analytics Platform now available for contact centres via Microsoft Azure Speech to Text…
Content Guru Updates Storm Contact Centre Solution
Content Guru updates Storm contact centre Solution to empower contact centre agents and improve productivity Innovator…
Puzzel Product with New Features For Contact Centres
Puzzel sets out post-pandemic product strategy with new features for customer service in the contact centre…
NICE Launches Enlighten AI Complaint Management Solution
NICE Launches Enlighten AI for Complaint Management, Providing the Market’s First Smart, Real-Time Solution to Power…
Infobip Collaborates with Adobe to Provide Connected Digital Experiences
Infobip Collaborates with Adobe to Provide Connected Digital Experiences and Analytics to Customers Across the Globe Global…
NICE Launch Enlighten XO From Self-Service to Engaging CX
NICE Launches Enlighten XO to Transform Self-Service Interactions into Engaging Experiences Enlighten XO uses advanced AI…
NICE Transforms Digital CX with Launch of CXone SmartAssist
NICE Transforms Digital Customer Experience with Launch of CXone SmartAssist the Industry’s Most Advanced Conversational AI…
NICE CXone Now with New Digital-Centric AI Innovations
NICE CXone Powers Faster and Smarter Self-Service and Better Prepared Agents with New Digital-Centric AI Innovations…
Jabra PanaCast 20 AI-Enabled Personal Video Conferencing
Now available: Jabra PanaCast 20 for intelligent AI-enabled personal video conferencing Jabra today confirms that the…
Talkdesk Unveils CX Strategy Value Framework
Talkdesk Unveils Customer Experience (CX) Strategy Value Framework New Talkdesk methodology helps organizations pinpoint the most…
IPI Supercharge Your Avaya Contact Centre Investment
Supercharge your Avaya contact centre investment with IPI – Selecting a contact centre platform is a…
NICE Redefines Conversational AI for Digital Experiences
NICE Redefines Proactive Conversational AI for Digital Experiences With CXone SmartReach With the addition of CXone…
Talkdesk for Service Cloud Voice Available on AppExchange
Talkdesk Announces Talkdesk for Service Cloud Voice on Salesforce AppExchange, the World’s Leading Enterprise Cloud Marketplace…
Vonage Contact Centre Available on Salesforce AppExchange
Vonage Contact Centre for Salesforce Service Cloud Voice Now Available on Salesforce AppExchange Solution brings automation,…
Jabra PanaCast 50 Video Bar: Insight Driven Collaboration
Now Available: PanaCast 50 video bar for insight driven collaboration in the hybrid world Jabra have…