Sabio Group, the digital customer experience (CX) transformation services specialist, has secured a multi-year contract with…
Category: Sabio Group
Big Winners at the UK National Contact Centre Awards 2024
The AA, Newcastle Strategic Solutions, Sage and Vodafone are the big winners at the UK National…
ESP Group Achieves Transformative CX Improvements With Sabio
Contact Centre Case Study: ESP Group Achieves Transformative CX Improvements though its contact centre With Sabio…
Sabio Group Wins New Contact Centre Contract
Sabio Group Wins Contact Centre Contract with Swedish Energy Firm, Vattenfall, for Cloud Contact Centre Transformation…
Pluxee Serves Up Transformative Customer Experience with Cloud Migration
Pluxee Serves Up Transformative Customer Experience (CX) with Cloud Migration Powered by Sabio and Genesys for…
How Generative AI is Changing Customer Service in Contact Centres
How Generative AI is changing customer service: challenges and opportunities in employment and efficiency for the…
Is Your Salesforce CRM Stuck in a Rut?
These days, many organisations find themselves grappling with a common dilemma: is their Salesforce CRM still…
Sabio’s Wellbeing Companion Now Available on the Genesys AppFoundry
Sabio Group has announced its new Wellbeing Companion solution is now available in the Genesys AppFoundry…
Unlock the Secrets of Customer Service Excellence
Unlock the Secrets of Customer Service Excellence: Who’s Winning and What’s Broken? Leigh Hopwood – Chief…
Unlocking Customer Service Excellence Through Innovative Technology
Unlocking Customer Service Excellence in the contact centre through Innovative Technology – Joe O’Brien, Head of…
Contact Centres in 2030: Where Humans and Machines Unite
Contact Centres in 2030: The AI Frontier – Where Humans and Machines Unite Kevin McGachy, Head…
Sabio Launch WFM e-book to Optimise Contact Centre Workforce
Sabio Group has launched a new e-book aimed at guiding organisations in the optimisation of their…
Delivering Exceptional Experiences In The Real World
Delivering Exceptional Experiences In The Real World – Featuring Sweaty Betty, Zuto, Transcom and Awaze At…
Unlocking Customer Experience Potential with Avaya Experience Platform (AXP)
Unlocking Customer Experience Potential with Avaya Experience Platform (AXP) Over the past year, Sabio Group has…
Sweaty Betty Smashes Customer Experience Goals
Activewear brand, Sweaty Betty, has achieved transformational success by partnering with customer experience (CX) experts Sabio…
Sabio Disrupt 2024: Where AI Meets CX…and Obama joins Steve Jobs!
Sabio Disrupt 2024: Where AI Meets CX…and Barack Obama joins Steve Jobs! Joe O’Brien, Head of…
Team Wild Waves Set to Conquer the World’s Toughest Row
Team ‘Wild Waves’ Set to Conquer “World’s Toughest Row” Across Pacific Ocean Best Friends Chase New…
VoiceAbility Ushers in New Era of Digital Communication with Sabio Group
Empowering Voices: VoiceAbility Ushers in New Era of Digital Communication with Sabio Group VoiceAbility, a leading…