NICE Interactions: Carl Jorgensen, Head of Planning from Metro Bank


NICE Interactions 6th June IET Savoy Place, London

Metro Bank had a requirement for a workforce management solution that not only digests the complexity of its organisation, but produces precise forecasts and clear action for both their contact centre and branch. We are therefore pleased to announce, Carl Jorgensen, Head of Planning from Metro Bank at Interactions 2017, who will discuss why the bank selected NICE WFM for their contact centre and NICE Evolve WFM for their branch solution.

During his session on the Driving Employee Productivity & Motivation track, Carl will be joined by Paul Chance, Senior Marketing Manager with NICE who will share his insights on industry trends in the workforce and the future of NICE WFM.

Click here to register and discover more exiting breakout sessions to help you enhance customer experience, optimise operational efficiency, drive revenue growth, and more

We look forward to seeing you in June!

Warm regards,
The NICE Team


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