Digital transformation and customer experience experts, FourNet, have been named ‘UK Partner of the Year’ by NICE, one of the world’s leading CX AI providers.
The award comes hot on the heels of FourNet recently achieving Platinum Status in NICE’s partner programme, one of just four Solution Providers this year, and the only NICE partner in the UK to earn the top tier accreditation.
Richard Pennington, FourNet CEO, said:
“Being named UK Partner of the Year in addition to reaching Platinum Status illustrates our growing bond with NICE as one of our most trusted partners.
We are looking forward to our partnership thriving, flourishing and deepening over the next year, for which we have big plans.”
Last year, FourNet was awarded NICE Customer Experience Partner of the Year.
Darren Rushworth, President, NICE International, said,
“FourNet is one of the fastest growing privately-owned technology companies in the UK, providing CX, CX consulting, communications, cloud, contact centre, managed services, cybersecurity and secure network infrastructure solutions,
They have built an incredible practice leveraging CXone as their core CCaaS offering for over 30 Government and private entities.”
Both businesses have recently helped to transform customer experience for leading UK dementia charity, Alzheimer’s Society, which is expected to transform the organisation’s dementia support services and fundraising capabilities.
In addition to being one of the fastest growing privately-owned technology companies in the UK, FourNet’s new CX consulting practice is delivering transformational change using data science and on-site assessments to get to the root cause of customers’ engagement challenges.
With offices in Manchester, Brighton and Derby, FourNet works with some of the most critical and secure organisations across the UK, including more than 30 UK Government departments and agencies, as well as emergency services and local authorities.
Award-winning FourNet is one of the fastest growing privately owned technology companies in the UK, providing CX, communications, cloud, contact centre, managed service, cybersecurity and secure network infrastructure solutions. We work with some of the most secure, critical and commercially driven customers in the UK, including more than 30 UK Government departments and agencies, as well as emergency services and local authorities. FourNet is an ethical and environmentally responsible business, committed to maximising our positive environmental and social impacts and championing transparency in all our business operations.
For additional information on Fournet view their Company Profile
With NICE it’s never been easier for organizations of all sizes around the globe to create extraordinary customer experiences while meeting key business metrics.
Featuring the world’s #1 cloud native customer experience platform, CXone, NICE is a worldwide leader in AI-powered self-service and agent-assisted CX software for the contact centre – and beyond. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, partner with NICE to transform – and elevate – every customer interaction.
