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Tag: Ember Group
Davies Broadens CX & Analytics Capability with Acquisition of Ember
Davies broadens its customer experience and analytics capability through acquisition of specialist consulting and digital business…
Ember: Online Training & Learning made easy with ERROL
70 – 80% of what is learnt in the classroom will be forgotten within 2 weeks…
Is Your Contact Centre Outsourcing in Safe Hands?
Are your customer management outsourcing arrangements in safe hands asks Ember Group Following Wednesday’s surprise profits-warning…
Maximising the value in your Contact Centre Conversations
Join Ember to hear 3 powerful Ember Talks delivered by award-winning customer engagement specialists. Ember’s talks…
What are your investment priorities for 2018?
As part of Ember’s ongoing effort to help you shape your customer management strategies they have shared their latest investment priorities survey. Please help…
It’s Time to Rethink the Perception of Contact Centres
It’s time to rethink the perception of contact centres: Ember report highlights chasm between perception and…
Ember Group Announce Launch of Ember Contract Solutions
Ember Group have announced the launch of Ember Contract Solutions, a specialist law firm providing legal…