ContactBabel is working with researchers and industry partners to find out what contact centre advisors/agents think about the health initiatives that their contact centre provides.
The results will inform guidance for you on how to promote engagement in health initiatives and make them more effective.
Please help us gather this data by asking your advisors/agents to complete a 10-minute survey online.
Contact centre Advisors/Agents can access the survey by Clicking Here
For additional information for advisors about the survey please Click Here
Advisors completing the survey can enter a prize draw to win Love2Shop vouchers: 2 x £100 vouchers, and 23 x £20 vouchers.
If you have any questions please contact researcher Zoe Bell of Liverpool John Moores University by Email
