As the year comes to an end, it’s time for customer experience professionals worldwide to take a step back and understand the top CX trends that will define the contact centre in the new year.
Why Attend?
Gain insights to help you meet evolving customer expectations.
On 1 December at 13:00 join our live fireside chat, as industry experts look back at 2022 and reveal five CX trends that will prepare your contact centre strategy for success in 2023.
In this fireside chat, you will learn:
– How customer experience trends have evolved in the last 12 months
– Why companies are using AI to take their CX to the next level
– 5 contact centre trends to help you stay ahead in 2023 and beyond
For additional information on the Contact Centre Webinar: 5 CX Trends for 2023 hosted by Five9 Click Here
Five9 is an industry-leading provider of cloud contact center solutions, bringing the power of cloud innovation to more than 2,500 customers worldwide and facilitating billions of customer engagements annually.
Five9 provides end-to-end solutions with digital engagement, analytics, workforce optimization, and AI to increase agent productivity and deliver tangible business results.
The Five9 platform is reliable, secure, compliant, and scalable. Designed to help customers reimagine their customer experience, the Five9 platform connects the contact center to the business while delivering exceptional customer experiences that build loyalty and trust.
For additional information on Five9 view their Company Profile
