Contact centres face the ever increasing challenge of improving efficiencies and reducing costs, whilst at the same time delivering increased levels of service. Given these challenges, technology is playing an increasing role in helping contact centres deliver these goals. NICE Systems, a worldwide leading provider of software solutions, is therefore embarking on a new initiative to understand what the future of contact centre technology looks like.
NICE have partnered with Circle Research to run a short survey and we are looking for your support. We’d therefore like to invite you share your opinions on what the future looks like in a short survey that should take no more than 10 minutes to complete.As a thank you, all participants will be entered into a prize draw for one of five £100 Amazon vouchers.
Please be assured that your views will be treated in the strictest of confidence. Circle Research is affiliated to the Market
Research Society and abides by its strict Code of Conduct.
Many thanks in advance for your support.
Senior Research Executive
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