Contact Centre Survey – Win Amazon Vouchers
Contact Centre Survey – Share your thoughts to win Amazon Vouchers Contact centres face the ever increasing challenge of improving…
Circle Research
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- 1 February 2023 | Look After Your People & Customer Satisfaction Will Improve
- 1 February 2023 | Cost of Living Crisis Spur Rise in Customer Queries
- 31 January 2023 | FM Outsource Welcomes new hire to Enhance Employee Experience
- 31 January 2023 | Customer Service is more than just a job, it’s a career
- 31 January 2023 | Jabra launches PanaCast 50 Video Bar System
- 30 January 2023 | Stephen Lomas Appointed Chair Contact Centre Network
- 27 January 2023 | Eradicating The Redial with First Contact Resolution
- 26 January 2023 | 53% of Contact Centre Agents Report Symptoms of Stress
- 26 January 2023 | How to create the total customer package? Total experience
- 26 January 2023 | Has your Contact Centre Embraced Hybrid Working?
- 25 January 2023 | The Ultimate 5-step Detox Programme for Contact Centre Health
- 24 January 2023 | Business Systems Moves into State of the Art Offices
- 24 January 2023 | Could ChatGPT Herald the Next Stage for CX AI Adoption?
- 23 January 2023 | Telephone Best Channel for Contacting Contact Centres
- 20 January 2023 | Capita Seven-year Contract extension with freenet AG
- 20 January 2023 | Auto Windscreens Achieves High Score in Benchmarking
- 19 January 2023 | Calabrio Appoints Kevin M. Jones as CEO to Lead Company
- 19 January 2023 | Awards Programme Recognises UK Contact Centre Talent
- 19 January 2023 | Britannic & 8×8 Help Plus Dane Housing Improve CX