A bold, immersive one-day experience designed to unlock the superpowers of your people and your platform.
This event is the next chapter following our much-loved “Unleashing the Hero Within Your Agents” experience. But this time, we go deeper – spotlighting how AI isn’t replacing your heroes, it’s enhancing them. Think mutation over substitution; augmentation over automation.
Explore how empowered agents, visionary leaders, and strategic AI technologies unite to form a league of next-gen CX champions. With hands-on demo labs, expert-led roundtables, real-world client stories, delivered through our signature Evolution Chambers Mission Rotation, you’ll gain the tools, insight, and inspiration to lead your organisation’s AI transformation from the inside out.
Date: Wednesday 1st October 2025
Time: 9am – 3pm
Location: The Lowry Hotel, Manchester.
For additional information on the event or to register Click Here
IPI enables brands to meet their digital transformation goals with creative and innovative Contact Centre, Cloud and Connectivity services and solutions, which are proven to drive exceptional customer and employee experiences, as well as better business outcomes and increased revenues.
Its team of experts add value at every part of the transformation journey, by providing bespoke consultancy services, training and enablement programmes, DevOps and integration, as well as a range of proprietary solutions and managed services, spanning the Contact Centre, automation and AI, workforce engagement, security and compliance, speech and text analytics, voice services, cloud, and outsourced IT.
Founded in 2001, with its headquarters in Reading and offices in London, Manchester and the Philippines, IPI’s clients include some of the biggest brands in the finance, insurance, retail, travel and leisure, utilities, higher education and public sectors.
For additional information on IPI view their Company Profile
