IPI the Contact Centre specialist and solutions provider, has announced it will be exhibiting at Retail Technology Show, the flagship event for retail, in 2024.
Retail Technology Show brings together Europe’s most forward-thinking retailers and leading tech innovators to discuss how retailers can fast-forward their digital transformation strategies and empower their businesses to thrive, survive and disrupt, while utilising technological advancements and innovation. Taking place at London’s Olympia on 24-25 April 2024, Retail Technology Show’s mission is to drive the industry forwards through innovation by uniting the brightest minds in retail and future-forward technology providers.
IPI will be showcasing Contact Centre solutions that revolutionise customer service for retailers at its stand, 4B58. IPI’s unified Contact Centre, Cloud and Connectivity solutions provide unparalleled scalability and flexibility to retailers, allowing them it to offer highly personalised service, respond to seasonal demands and market trends, and seamlessly integrate new features and channels without significant infrastructure investments. These features include the very latest in AI, automation, workforce engagement, speech and text analytics, security and compliance, as well as data analytics and reporting, which together keep retailers ahead of the curve and drive exceptional customer experiences.
The company’s team of experts add value at every part of the digital transformation journey, by providing bespoke consultancy services, training and enablement programmes, DevOps and integration, as well as a range of proprietary solutions and managed services.
These experts will be available on the IPI stand during the Retail Technology Show to provide more information on how retailers can leverage IPI’s technology and solutions to ensure exceptional customer contact.
To book an appointment, please Click Here
Sam Grant, Retail Specialist, at IPI commented:
“IPI is thrilled to exhibit at this year’s Retail Technology Show, which promises to be the premier platform for industry innovation. With over 20 years of experience collaborating with Europe’s largest retailers, IPI is uniquely positioned to offer valuable insights and cutting-edge solutions that address the challenges and opportunities in today’s dynamic retail market.”
“As pioneers in driving customer experiences through innovation and strategic partnerships, we look forward to showcasing how we’re helping retailers thrive in an ever-evolving landscape.”
To register to attend the Retail Technology Show, Click Here
IPI enables brands to meet their digital transformation goals with creative and innovative Contact Centre, Cloud and Connectivity services and solutions, which are proven to drive exceptional customer and employee experiences, as well as better business outcomes and increased revenues.
Its team of experts add value at every part of the transformation journey, by providing bespoke consultancy services, training and enablement programmes, DevOps and integration, as well as a range of proprietary solutions and managed services, spanning the Contact Centre, automation and AI, workforce engagement, security and compliance, speech and text analytics, voice services, cloud, and outsourced IT.
Founded in 2001, with its headquarters in Reading and offices in London, Manchester and the Philippines, IPI’s clients include some of the biggest brands in the finance, insurance, retail, travel and leisure, utilities, higher education, and public sectors.
For additional information on IPI view their Company Profile
