Tuesday, November 18, 2014 1:00 PM – 2:00 PM GMT
In this webinar we will explore the opportunities presented by an omni-channel approach to customer engagement that both enhances the customers experience and delivers a positive ROI.
Most organisations are failing to cover the basic principles of customer engagement through mobile and digital channels, this session discusses the omni-channel opportunity and benefits case, we demonstrate the approach, the key principles, and discuss the technology and organisational changes that are needed to embrace customer mobility and the omni-channel relationship revolution.
To participate in this webinar simply Register Here
