The Entertainer Uses Transversal Tech in Contact Centre
The Entertainer extends Transversal’s technology into its contact centre Transversal, a Cambridge-based provider of cognitive knowledge AI solutions for contact…
Transversal
Transversal and Wonnova drive levels of engagement from Contact Centre Agents
Transversal and Wonnova team up to drive higher levels of engagement from contact centre agents and employees Applying gaming techniques…
Transversal: Leveraging knowledge to achieve results
Transversal: Self-service technology – whether in store or online – is a value-add today’s connected customer has come to expect.…
Transversal and Civica join forces to deliver superior customer support solutions
Transversal and Civica delivering improved digital public services Transversal, the leading provider of knowledge solutions for the cloud, and Civica,…
Transversal partners with Klick2Contact
Transversal partners with Klick2Contact to boost support for online customers Increase online shopping success with easy access to knowledge Transversal,…
32Red Sport chooses Transversal to deliver 24 hour customer support
Transversal, a leading provider of enterprise knowledge solutions for the cloud, has been appointed by 32Red Sport, part of the…
Transversal and Elephants Don’t Forget Partner
Transversal and Elephants don’t forget partner to focus on workplace knowledge retention; Creating a complete Learning Environment Transversal have announced…
RAC broadens engagement with Transversal to deliver consistent answers on the road
Knowledgebase solution offers easy access to information for remote agents Motoring services provider the RAC has, for the first time,…
The Body Shop® engages Transversal to boost their customer experience
Web self-service solution offers easier access to information across multiple customer channels Transversal has been appointed by the UK arm…
Vivocha and Transversal announce strategic partnership
Vivocha and Transversal announce strategic partnership: together to deliver an enhanced customer experience Vivocha, the award-winning start-up offering a cloud-based…