Caravan Club Turn To Sentiment To Power Social Customer Service
The Caravan Club chooses Sentiment technology to keep ahead of the ever-changing and complex demands of social customer service. Sentiment…
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Is it time for Social Media Customer Service outsourcing?
According to the recent Ovum report on Social Media CRM Outsourcing the need to deliver social customer service is growing,…
Netcall continues to transform customer engagement integrating social media
Netcall enhances its integrated Liberty customer engagement suite with Sentiment’s social intelligence and engagement platform. Social media is and will…