Semafone Empowers Payments Within Contact Centres
Semafones Intelligence+ empowers contact centres with actionable payment transaction analytics New offering provides the value of insight with access to…
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Semafone adds new accessibility features to Cardprotect Voice+
Semafone adds new accessibility features to award-winning Cardprotect Voice+ payments solution Enabling contact centres to serve all their customers securely,…
Admiral Picks Semafone for Contact Centre Security
Car insurance specialist upgrades PCI DSS compliance with Semafone’s Cardprotect™ technology UK insurance provider Admiral has joined the growing number…
Guidance for Contact Centres Still Struggling with GDPR
Semafone has created a guide specifically for contact centres to help them comply with the EU General Data Protection Regulation…
Semafone Identifies 5 Insider Threats to Contact Centres
Following a survey of contact centre agents worldwide, Semafone – the leading provider of data security and compliance solutions –…
BT Wholesale Chooses Semafone to Offer Secure Payment Solution
Semafone has been selected to provide its secure payment technology to BT Wholesale’s extensive reseller network. The partnership will broaden…
70% of Contact Centres Still Read Sensitive Data Aloud
70 per cent of contact centres require customers to read sensitive data aloud, increasing security risks Global survey of contact…
Major UK Insurer Choose Semafone to Protect Customer Data
Semafone, the provider of secure payment software for contact centres, has signed an agreement with a major UK insurer to…
Happy Agents in Your Contact Centre Equals Satisfied Customers
Happy Agents = Satisfied Customers: How to Improve YourC ontact Centre Turnover – Caroline Thomson, HR Director Life as a…
Consumer Complacency Puts Personal Data at Risk
Consumer complacency puts personal data at risk – Research reveals that only half of UK consumers care about stolen payment…
British Heart Foundation signs with Semafone to Secure Phone Donations
British Heart Foundation signs with Semafone to secure phone donations – The nation’s heart charity bolsters telephone payment security using…
Payment Data – Half of Contact Centres Fear Imminent Attack
Payment Data – Contact Centres Fear Imminent Attack; More than half of businesses in the US and UK fear an…
Sabio strengthens PCI compliance
Integrates Semafone’s patented PCI solution to help Avaya customers avoid the cost and burden of PCI compliance by removing sensitive…
Harrow Council calls in Semafone and Capita for secure customer payments
Semafone have announced that Harrow Council has adopted its secure payment system for taking credit and debit card payments over…