Semafone Empowers Payments Within Contact Centres

Semafones Intelligence+ empowers contact centres with actionable payment transaction analytics New offering provides the value of…

Semafone adds new accessibility features to Cardprotect Voice+

Semafone adds new accessibility features to award-winning Cardprotect Voice+ payments solution Enabling contact centres to serve…

Admiral Picks Semafone for Contact Centre Security

Car insurance specialist upgrades PCI DSS compliance with Semafone’s Cardprotect™ technology UK insurance provider Admiral has…

Guidance for Contact Centres Still Struggling with GDPR

Semafone has created a guide specifically for contact centres to help them comply with the EU…

Semafone Identifies 5 Insider Threats to Contact Centres

Following a survey of contact centre agents worldwide, Semafone – the leading provider of data security…

BT Wholesale Chooses Semafone to Offer Secure Payment Solution

Semafone has been selected to provide its secure payment technology to BT Wholesale’s extensive reseller network.…

70% of Contact Centres Still Read Sensitive Data Aloud

70 per cent of contact centres require customers to read sensitive data aloud, increasing security risks…

Major UK Insurer Choose Semafone to Protect Customer Data

Semafone, the provider of secure payment software for contact centres, has signed an agreement with a…

Happy Agents in Your Contact Centre Equals Satisfied Customers

Happy Agents = Satisfied Customers: How to Improve YourC ontact Centre Turnover – Caroline Thomson, HR…

Consumer Complacency Puts Personal Data at Risk

Consumer complacency puts personal data at risk – Research reveals that only half of UK consumers…

British Heart Foundation signs with Semafone to Secure Phone Donations

British Heart Foundation signs with Semafone to secure phone donations – The nation’s heart charity bolsters…

Payment Data – Half of Contact Centres Fear Imminent Attack

Payment Data – Contact Centres Fear Imminent Attack; More than half of businesses in the US…

Sabio strengthens PCI compliance

Integrates Semafone’s patented PCI solution to help Avaya customers avoid the cost and burden of PCI…

Harrow Council calls in Semafone and Capita for secure customer payments

Semafone have announced that Harrow Council has adopted its secure payment system for taking credit and…

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