Moneypenny, the UK’s leading outsourced contact centre communications provider, is further expanding its business with the…
Tag: Live Chat
10 Reasons Your Contact Centre Must Have Live Chat
Live Chat apps are everywhere these days. People communicate by text message, WhatsApp, Facebook Messenger, iMessage,…
Eckoh and K2C add Secure Payments over Live Chat
Eckoh and K2C add Secure Payments over Live Chat Eckoh becomes the World’s First Level 1…
Training Contact Centre Staff to be Effective at Live Chat
Training Contact Centre Staff to be Effective at Live Chat – Carolyn Blunt, which looks at…
Zendesk Introduces Zopim Premium Live Chat
Zendesk Introduces Zopim Premium Live Chat for Larger Teams New Plan Provides Tools for Managing Growth…