Low Cost Travel Group soars with Interactive Intelligence cloud solution
The lowcosttravelgroup, has selected an Interactive Intelligence Customer Interaction Centre™ (CIC) cloud based solution CaaS to support its fast growing…
CIC
Interactive Intelligence CIC Delivers Customer Service Insurance to Avantia
Interactive Intelligence Delivers Customer Service Insurance to Avantia Innovative and award winning online provider of residential property insurance, Avantia, has…
Interactive Intelligence delivers cloud-based contact centre solution to iGO4
Interactive Intelligence, a global provider of software and services designed to improve the customer experience, has supplied its Customer Interaction…
Interactive Intelligence suggests Look at the past
Interaction Optimiser helps service organizations of all sizes successfully execute customer interaction strategies by aligning available resources with requirements. With…
Interactive Intelligence Software Achieves Certified Integration with SAP CRM
Interactive Intelligence Group Inc., has achieved certified integration of its all-in-one Customer Interaction Centre (CIC) software suite with the SAP…
Customer Interaction Center Achieves Oracle Validated Integration
Customer Interaction Center Achieves Oracle Validated Integration – Integration designed to help enterprises and contact centres improve customer service and…