BT Completes First Phase of Contact Centre Refurbishment
BT completes first phase of Newcastle contact centre refurbishment Local colleagues will be among the first in the UK to…
BT completes first phase of Newcastle contact centre refurbishment Local colleagues will be among the first in the UK to…
One year of answering 100% of customer service calls in the UK and Ireland based contact centres means BT are…
999 Contact Centre Agents handle a call every three seconds during Covid-19 peak BT’s latest 999 call handling volumes are…
Gosforth contact centre set for major refurbishment BT’s Gosforth contact centre is set for a multi-million-pound refurbishment as Newcastle was…
BT completes 100% onshoring of customer service calls to the UK and Ireland to deliver personal and local customer service…
• More than 1,000 permanent roles to be created in BT call centres across the UK and Ireland. • New…
BT have announced that in an effort to improve both its reputation and customer service that it has pledged to…
BT contact centre in Gosforth Business Park Newcastle celebrated its 20th anniversary with the announcement of new jobs. The contact…
BT to create another 500 UK and Ireland jobs to boost customer service BT today offered a boost to the…
BT Contact Centre in South Shields are on a Recruitment Drive to fill 70 roles at aimed exclusively Ex-Forces personnel.…
Help your contact centre avoid the Black Friday blues – Andrew Small, Vice President, Contact Centre Portfolio, BT Bargain hunters…
BT today announced that it will create 1,000 permanent UK jobs as it works to meet its commitment to answer…
With Black Friday over the time for learning begins – Andrew Small, Vice President of Portfolio, BT Global Services. Black…
BT have been named a leader in the 2015 Gartner Magic Quadrant for Contact Centre as a service, western Europe.…
In 2014, UK Black Friday sales generated five times more revenue than an average shopping day. However the surge in…
BT is once again proud to be a partner for Children In Need. BT have supported the charity since it…
Contact centre Job boost at BT Belfast – BT (Belfast) have announced the creation of 35 new contact centre jobs…
BT to bring back customer service to UK contact centres – BT Consumer has promised to answer more than 80…
Emirates and BT today announced a six-year deal, where BT will provide global contact centre managed services to support the…