Cost vs Capability: Delivering the Highest, Sustainable Quality

Cost vs Capability: delivering the highest, sustainable quality- Reuben Singh, CEO at alldayPA and Isher Capital…

Rise of the Customer Service Robots: AI vs EI

With many call centres bracing for the hard impact of automation, it is feared that almost…

National Living Wage 1st April 2018

Rises to the National Living Wage (such as the increase on April 1st) are having a…

Over One Million Jobs At Risk From Contact Centre Crisis

Over One Million Jobs At Risk From Contact Centre Crisis – Smaller UK contact centres need…

Contact Centre Private Equity House on the Acquisition Trail with £20m Warchest

Contact Centre Private Equity House on the Acquisition Trail with £20m Warchest Manchester & Hong Kong…

allDayPA Form Outsource Partnership with The Silver Line

alldayPA Rings Up pioneering Partnership for Charity helpline, The Silver Line Manchester-headquartered telephone answering service alldayPA…

alldayPA Contact Centre Hits Record Call Figures for 2016

Manchester-headquartered alldayPA – the UK’s leading telephone answering service for SMEs and entrepreneurs – has handled…

alldayPA finds Consumers hang up on automated call answering

alldayPA reports finds that businesses Relying on Automated Menus can lose 55% of potential customers UK…

alldayPA set to create 30 new jobs

alldayPA, the Salford based telephone call answering service, has announced a £2.5m investment in sales and…

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