Cost vs Capability: Delivering the Highest, Sustainable Quality
Cost vs Capability: delivering the highest, sustainable quality- Reuben Singh, CEO at alldayPA and Isher Capital Contact Centres are at…
Cost vs Capability: delivering the highest, sustainable quality- Reuben Singh, CEO at alldayPA and Isher Capital Contact Centres are at…
With many call centres bracing for the hard impact of automation, it is feared that almost 46,000 jobs in customer…
Rises to the National Living Wage (such as the increase on April 1st) are having a wider-than expected ripple effect…
Over One Million Jobs At Risk From Contact Centre Crisis – Smaller UK contact centres need to “evolve or fail”,…
Contact Centre Private Equity House on the Acquisition Trail with £20m Warchest Manchester & Hong Kong based Isher Capital, the…
alldayPA Rings Up pioneering Partnership for Charity helpline, The Silver Line Manchester-headquartered telephone answering service alldayPA is linking up with…
Manchester-headquartered alldayPA – the UK’s leading telephone answering service for SMEs and entrepreneurs – has handled 20 million calls this…
alldayPA reports finds that businesses Relying on Automated Menus can lose 55% of potential customers UK consumers are demanding businesses…
alldayPA, the Salford based telephone call answering service, has announced a £2.5m investment in sales and marketing which will create…