Interactive Intelligence Group Inc. has unveiled its Global Alliance Programme.
The technology partnering program emphasizes the need for multiple technology providers to work closely together to provide a comprehensive, well-integrated solution.
“Our Global Alliance Programme gives partners access to tools and experts so they can more easily and quickly build, test, market and sell a complete solution,” said Michael Shrall, Interactive Intelligence senior director of global alliances. “This, in turn, gives our customers a wider array of proven solutions that are faster and less expensive to deploy.”
The Global Alliance Programme offers participation at a Member, Contributor and Innovator level, each with varying opportunities and benefits.
Opportunities for Alliance participants to offer complimentary solutions include SIP validation, desktop integrations, server-side integrations, cloud integrations, and more. Among the many Alliance Programme benefits are access to online self-help tools and integration starter kits, third-party validation eligibility, and technical training discounts.
As part of the program, Interactive Intelligence is also offering a new developer portal to eligible Alliance participants. The portal gives access to API documentation, technical white papers, how-to articles, code samples and other materials so developers can more quickly create solutions based on best practices.
In addition, Alliance participants can now post their solutions on the Interactive Intelligence MarketPlace, an ecommerce website that gives customers and partners fast and easy access to combined solutions – from business process automation templates and vertical applications, to custom reports and dashboards.
Interactive Intelligence Global Alliance participants at the Innovator level include AudioCodes, IBM, Microsoft, Nuance, Oracle, OrgSpan, Polycom, salesforce.com, and Zendesk.