Latest Contact Centre News

Contact Centre Best Practices in the Era of PCI DSS 4.0

Keep Calm and Simplify: Contact Centre Best Practices in the Era of PCI DSS 4.0

With the release of PCI DSS 4.0, PCI Pal and Verizon have released a new joint white paper titled, Keep Calm and Simplify: Contact Centre Best Practices in the Era of PCI DSS 4.0.

PCI Pal and Verizon published their first joint piece, Keep Calm and Descope in 2018, looking at the benefits of descoping organisational infrastructure to minimise the requirements of PCI DSS. While the message within the original white paper still stands today, the impacts of a global pandemic, the ever-changing threat landscape, and the significant update to the standards themselves have prompted this further collaboration to promote today’s contact centre best practices for compliance.

This white paper walks through:

» The many challenges that contact centres are facing

» The need to simplify compliance strategies

» Reducing PCI scope

» Meeting the requirements of PCI DSS 4.0 without sacrificing CX

 

 

To download the white paper titled, Keep Calm and Simplify: Contact Centre Best Practices in the Era of PCI DSS 4.0.e Click Here

PCI Pal (LON: PCIP) is a leading provider of SaaS solutions that empower companies to take payments securely, adhere to strict industry governance, and remove their business from the significant risks posed by non-compliance and data loss.  Using patented technology, its mission is to safeguard reputation and trust by providing customers with secure payment solutions for any business communications environment including voice, chat, social, email, and contact centre.

PCI Pal is integrated to, and resold by, some of the worlds’ leading business communications vendors, as well as major payment service providers. PCI Pal products can be used by any size organisation globally, and it is proud to work with some of the largest and most respected brands in the world.

For additional information on PC Pal view their Company Profile

error: Content Protected