Effective Performance Management

Effective and ongoing performance management of your team is critical, particularly now it’s become even more challenging with the advent of remote working.

We define performance management as the process of continuous feedback and communication between managers and their employees to ensure the achievement of the strategic objectives of the organisation.

The goal is to ensure that employees are performing efficiently throughout the year, and in the process, address any issues that may arise along the way that affect employee performance.

Course Description

This course, over two three-hour sessions online, will help you understand what drives a performance culture and your role in this. We will consider the varying components in driving performance and addressing underperformance, and how to diagnose the root cause in order to embark on the right course of action.

Importantly, you will learn how to give feedback effectively and utilise performance improvement and development plans. We will also review the full planning cycle that should take place within an organisation and examine what performance management actually is.

We then look at it from a manager’s perspective to understand the role you play in how you treat and communicate with your team members, looking at the importance of coaching, what is involved and focusing on how to make employees feel engaged and valued through training, feedback, ongoing development, having long term goals, valuing contribution of ideas and regular reviews.

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