Bringing CX into focus: Capturing excellence through every perspective
Get ready to zoom in on the future of customer experience (CX) at IPI Spotlight.
This event is designed to help you sharpen your focus on the latest trends, technologies, and challenges reshaping the Contact Centre industry. Through a wide-angle lens, we’ll explore how AI and cutting-edge innovations are reframing customer interactions, empowering your Contact Centre to capture success from every angle.
With expert presentations and panel discussions, this event offers the perfect exposure to elevate your CX game. We’ll also frame up time for networking and demos, allowing you to snap up fresh ideas and strategies that will bring clarity to your Contact Centre’s future.
So, whether you’re already in the picture or just focusing in on your next big opportunity, join us to capture every perspective of CX excellence!
Join us one of two events:
– Tuesday 4th February 2025 in Manchester – The Midland Hotel, 16 Peter St, Manchester. M60 2DS.
– Thursday 6th February 2025 in London – Venue to be announced
For additional information on the events or to register Click Here
Its team of experts add value at every part of the transformation journey, by providing bespoke consultancy services, training and enablement programmes, DevOps and integration, as well as a range of proprietary solutions and managed services, spanning the Contact Centre, automation and AI, workforce engagement, security and compliance, speech and text analytics, voice services, cloud, and outsourced IT.
Founded in 2001, with its headquarters in Reading and offices in London, Manchester and the Philippines, IPI’s clients include some of the biggest brands in the finance, insurance, retail, travel and leisure, utilities, higher education, and public sectors.
For additional information on IP view their Company Profile
