Content Guru Wins ‘The Innovation Award’ at the Lloyds Bank British Business Excellence Awards 2024
Content Guru, a leading global provider of enterprise cloud Customer Experiences (CX) and contact centre solutions, has been awarded the accolade of “The Innovation Award” at the Lloyds Bank British Business Excellence Awards 2024.
The Innovation Award celebrates British innovation in all forms across the private, public and third sectors, and recognizes organizations of all sizes and stages of scale that have successfully applied innovation. The award recognized the industry-leading capabilities of Content Guru’s storm® cloud contact centre solution, the only cloud contact management platform trusted by blue-light services, delivering market-leading reliability, scalability, and functionality across a wide range of sectors.
Hosted by British radio and TV presenter Anita Rani, the awards brought together leaders from across sectors to recognize UK businesses’ resilience, ingenuity, and impact.
Martin Taylor, Co-Founder and Deputy CEO of Content Guru, commented,
“It is an honour to win ‘The Innovation Award” at the Lloyds Bank British Business Excellence Awards 2024. The storm® platform and brain® AI orchestration layer enable organizations to reimagine the possibilities of customer engagement, with unmatched reliability and scalability trusted by large enterprises in the private and public sectors,”
“This award is a testament to our relentless commitment to transforming customer experience (CX) through innovation. We’re incredibly proud to be recognized alongside such an impressive group of UK businesses and individuals, and we look forward to continuing to drive impactful innovation in the CX space.”
Content Guru is the world’s foremost vendor of mission-critical, high-scale, feature-rich cloud contact centre and CX (customer experience) solutions.
Available in over 150 countries, storm® is the only cloud platform trusted to run national blue-light emergency services and its CX solutions have delivered the highest customer satisfaction scores in multiple industries for many of the globe’s largest organisations. Its brain® AI services provide leading automated and human-assist capabilities to bolster contact centre performance.
For additional information on Content Guru view their Company Profile
For additional information on the British Business Excellence Awards 2024 visit their Website
