North East Contact Centre Awards 2014 – and the Winners are…

necca.logo.2014North East Contact Centre Awards. Rainton Meadows Arena played host to hundreds of guests at this year’s Oscar themed event which was organised by Sunderland City Council.

After weeks of deliberation the judging panel of seven declared Barclays call centre the winner of the ‘Over 250 seats’ category whilst London and Country Mortgages took the trophy for the ‘Under 250 seats’ title.Other key awards included Customer Service Superstar, collected by Sarah Leach from AXA, Contact Centre Adviser of the Year picked up by Paul Markey from Virgin Money and Brightest New Star awarded to Becky Scales from Sage Pay.

axa.logo.2014Customer Experience Superstar

Winner: Sarah Leach (AXA)

Runners Up: Jamie Garside (Barclays)
Nick Warner (Northumbrian Water) Centre Adviser of the Year
Winner: Paul Markey (Virgin Money)
Runners Up: Alan Perkins (Virgin Money) & Michael Lowe (AXA)

london.county.mortgages.logo.2014--Sales Star

Winner Adam Lane (London and Country Mortgages)

Runner Up: Matthew Robinson (More Than)

sage-pay.logo.2014Brightest New Star

Winner: Becky Scales (Sage Pay)

Runner Up: Holly Warner (Northumbrian Water)

more.than.image.2014Leading Light with People’s Choice Award

Winner: Claire Harvey (More Than)

RSA AW finalContact Centre Dream Team

Winner: Mission Control (RSA)

Runners Up: Team Ditchburn (More Than), RWE GBS Employee Relations &Contact Centre Team (RWE GBS UK)

more.than.image.2014Contact Centre Team of the Year

Winner: Recruitment Team (More Than)

Runner Up: Satellite Support Team for Contact Centre in Stores (Virgin Money)

london.county.mortgages.logo.2014--Best People Developer

Winner: Jim Selley (London and Country Mortgages)

Runners Up:David Newton (Sage Pay) & David Hope (Virgin Money)

london.county.mortgages.logo.2014--Contact Centre of the Year (Under 250 seats)

Winner: London & Country Mortgages

barclays.logo.2014Contact Centre of the Year (Over 250 seats)

Winner: Barclays

necca.logo.2014Photographs to Follow

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