Firstsource Investment in Belfast Contact Centre
Firstsource Solutions unveil £1 million investment in Belfast Contact Centre Operation Global Business Process Management (BPM) Company Firstsource Solutions has…
Firstsource Solutions
Firstsource Create 300 Jobs at Derby Contact Centre
Firstsource Solutions have announced plans to create 300 new jobs at its Pride Park contact centre in Derby talking its…
Firstsource Solutions Win Gold at Global Sourcing Awards
Firstsource Solutions wins gold at the Global Sourcing Association Awards Firstsource Solutions, the UK’s customer experience expert, has taken home…
Firstsource Solutions Recognised As Investor In people
Firstsource Solutions, a leading customer experience expert and employer of 5,000 people in the UK, has been awarded gold accreditation…
What Does 2017 Have In Store for the Contact Centre Industry?
Out with the old, in with the new: what does 2017 have in store for the contact centre industry? Rick…
Contact Centre Degree Course launched
Contact Centre Degree Course launched – A new partnership announced today between Firstsource Solutions and Ulster University will give contact…
Customer Service Vitally Important when renewing Mobile Phone Contracts
Customer Service Vitally Important when renewing Mobile Phone Contracts – Customer service is becoming increasingly important as a reason why…
Voice of the Customers – (VOC)
Voice of the Customers “Customer is King” is not an idle mantra. Business can grow only by keeping their customers…
Firstsource Solutions Recruitment Open Day at Cardiff Contact Centre
Firstsource Solutions have announced details of its recruitment open day for 300 new full-time jobs at their contact centre in…