Firstsource Investment in Belfast Contact Centre

Firstsource Solutions unveil £1 million investment in Belfast Contact Centre Operation Global Business Process Management (BPM)…

Firstsource Create 300 Jobs at Derby Contact Centre

Firstsource Solutions have announced plans to create 300 new jobs at its Pride Park contact centre…

Firstsource Solutions Win Gold at Global Sourcing Awards

Firstsource Solutions wins gold at the Global Sourcing Association Awards Firstsource Solutions, the UK’s customer experience…

Firstsource Solutions Recognised As Investor In people

Firstsource Solutions, a leading customer experience expert and employer of 5,000 people in the UK, has…

What Does 2017 Have In Store for the Contact Centre Industry?

Out with the old, in with the new: what does 2017 have in store for the…

Contact Centre Degree Course launched

Contact Centre Degree Course launched – A new partnership announced today between Firstsource Solutions and Ulster…

Customer Service Vitally Important when renewing Mobile Phone Contracts

Customer Service Vitally Important when renewing Mobile Phone Contracts – Customer service is becoming increasingly important…

Voice of the Customers – (VOC)

Voice of the Customers “Customer is King” is not an idle mantra. Business can grow only…

Firstsource Solutions Recruitment Open Day at Cardiff Contact Centre

Firstsource Solutions have announced details of its recruitment open day for 300 new full-time jobs at…

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