The Power of CX – as Told by the Customer

The Power of CX – as Told by the Customer – Steve Joyner, Vice President Avaya…

Inaugural CX Force Awards Winners Honoured at Avaya ENGAGE

Inaugural CX Force Awards Winners Honoured at Avaya ENGAGE for Transforming Customer Experiences in the contact…

Avaya Unveils Significant Enhancements to Avaya Experience Platform

Avaya Unveils Significant Enhancements to the Avaya Experience Platform, Further Elevating the Enterprise Customer Experience Avaya…

Calabrio’s WFM Integrates with Avaya Experience Platform

Calabrio’s Workforce Management Contact Centre Software Integrates with Avaya Experience Platform™ Public Cloud to Power Cloud-Driven…

Avaya and RingCentral Expand Strategic Partnership

Avaya and RingCentral Expand Strategic Partnership with AI-Powered Communications and Collaboration Experiences New Hybrid Solution Empowers…

Avaya Acquires Edify Extending its Position as Leader in CX

Avaya Acquires Edify, Further Extending its Position as the Leader in Customer Experience Solutions for the…

Avaya Named Among Top Solutions for Contact Centre as a Service

Constellation Research Names Avaya in ShortLists™ Among Top Solutions for Contact Centre as a Service (CCaaS)…

Avaya Market Momentum Continues, Looks Ahead to Annual Customer Conference

Avaya Market Momentum Continues, Looks Ahead to Annual Customer Conference Leading global CX and communications solution…

Zoom and Avaya announce new strategic partnership

Zoom and Avaya announce new strategic partnership to deliver enhanced collaboration experiences for the contact centre…

Avaya & International Avaya User Group Unveil CX Force Awards

Avaya and International Avaya User Group Unveil CX Force Awards 2024: A New Era of Customer…

Maintel Expands Partnership with Avaya to Enhance CX Solutions

Maintel expands partnership with Avaya to enhance their Customer Experience Solutions – Partnership will see Maintel…

Standard Focus Transforms CX with Experience Platform

As a fulfillment BPO, Standard Focus’s primary goal is to eliminate the reasons why its customers…

Avaya Ecosystem Creates Tailored Contact Centre Solution

In the UK’s National Health Service (NHS), skilled staff answering non-emergency 111 calls must also be…

Avaya Helps Enterprises Deliver AI-Powered Innovation

Avaya Helps UK and Ireland Enterprises Deliver AI-Powered Innovation Without Disruption Avaya CEO highlights how Avaya…

IPI Accredited as Avaya Experience Platform Cloud Specialist

IPI becomes the UK’s first client-facing Avaya partner to receive accreditation, which will help more organisations…

What it takes to build the next use case for your business

What it takes to build the next use case for your business Mat Cornish, Director –…

Ability to Work from Anywhere a Driver for Happiness

Ability to Work from Anywhere a Driver for Happiness in UK Employees » Life and Work…

Avaya Confirms Sabio CX Leadership with Accreditation

Avaya confirms Sabio CX leadership with award of first full Avaya Oceana Accreditation • Sabio leads…

IP Integration Growth Partner of the Year by Avaya

 IP Integration, a leading provider of customer engagement solutions, has been merited with the 2017 UK…

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