Premier Business Solutions – a company worth listening to Business have been bolstering their existing contact centre customer base with some fantastic video case studies. These case studies focus on specific elements of contact centre audio and video across a variety of vertical sectors. A range of important topics such as IVR, in-queue messaging and agent speech impact are extremely prevalent in these videos.

Marketing Manager, Adam Sideserf is always keen to hear from delighted customers, stating “Working with some fantastic FTSE 100 staples, we are extremely proud of our work and developments in the contact and call centre industry. It is a real pleasure that our customers’ expectations are met and in many cases exceeded”.

For further information on Premier’s full range of contact and call centre solutions, please call Dan-Simpson Haas on 0845 279 7200 or email

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