ECCCSA Awards 2021 Nominations – Now Closed

The 2021 European Contact Centre & Customer Service Awards close for nominations at midnight this Friday, 16 July.

Don’t miss out on the opportunity to recognise and thank your teams for the incredible work they have done in the last 12 months. With just a handful of questions to answer, you have time to submit an entry, or two.

If you need some inspiration, watch the videos below to see why past winners entered and what it felt like to win, and to get a taste of what the Awards Evening is going be like if you are a finalist.

Like most organisations your people have risen to the challenges of the last 12 months and have at least one great story to tell – so check out the ECCCSA 2021 Categories and decide which of your organisation’s teams and programmes deserve recognition at a continental level.

“These are the European Champs in our industry! The ECCCSAs have become ‘proper’ European awards with countries from all over Europe entering.”

“And as for the awards evening, it never fails to wow me and is the best awards night I’ve ever been to!”




To Enter or for additional information Click Here

To help you enter the Awards we have put together a downloadable Toolkit which walks you through the whole process from selecting categories, to creating your written nominations, to how the whole judging process works.

To Download your Toolkit Click Here

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