Some Pitfalls of PCI DSS & GDPR to avoid for Contact Centres

Some pitfalls of PCI DSS & GDPR to avoid for contact centres and remote workers –…

Eckoh Six-year Capita & TfL contract renewal worth £4m

Eckoh secures Significant UK Contract Wins – Six-year Capita and TfL contract renewal worth £4m  Eckoh…

PCI Pal’s Summer School Programme for PCI DSS

Introducing PCI Pal’s Summer School programme: offering contact centre and customer service professionals a helpful boost…

PCI DSS: The forgotten Superhero of the Contact Centre

PCI DSS: the forgotten superhero of the contact centre – As millions of pounds are lost…

Secure Card Payment Using Automatic Speech Recognition

Advances in voice recognition technology have changed the way we can now search the internet, as…

Enabling Secure & PCI Compliant Payments Via Web Chat

Enabling secure and PCI-compliant online payments via web chat by your contact centre agents Georgia Woods,…

Achieving Contact Centre PCI Compliance From Home

Achieving Contact Centre PCI compliance from home – Geoff Forsyth, CISO at PCI Pal, explains what…

Eckoh CallGuard Wins Twice at Card Not Present Awards 2020

Eckoh’s security solution CallGuard wins twice at the Card Not Present Awards 2020 Eckoh has won…

PCI DSS Compliance when Contact Centre Agents Work Remotely

How to maintain PCI DSS compliance when your contact centre agents are working remotely Danny Cresswell,…

Syntec CardEasy Digital PCI DSS-Compliant Payments

Syntec has launched CardEasy Digital to provide PCI DSS-compliant card payment services for digital communication channels…

Cirrus Empowers Contact Centre Remote Agents to take PCI Payments  

Cirrus empowers Contact Centre Remote Agents to take PCI compliant payments  – Link Pay+ enables Contact…

PCI Pal Launch Rapid Remote to Deliver Secure Payment

PCI Pal® launches new capability to deliver secure payment services to businesses and contact centres with…

GDPR – Keeping personal data safe and secure

Protecting personal data is at the heart of the General Data Protection Regulation (GDPR) but there…

PCI DSS Compliant Card Payments in Contact Centres

PCI DSS-compliant card payments in contact centres Improving customer trust and de-scoping from the regulations This…

PCI Pal wins PCI Excellence Award in recognition of customer success

PCI Pal®, the global provider of secure payment solutions, has been presented with an award at…

Eckoh CallGuard Success at PCI Excellence Awards

CallGuard wins for the fourth year in a row at the PCI Excellence Awards Eckoh is…

Syntec CardEasy win 2020 PCI Excellence Award for Payment Security

CardEasy wins 2020 ‘PCI Award for Excellence’ for providing payment security to Hiscox and Avon Syntec…

PCI Pal advances to a Cisco Preferred Solution Partner

PCI Pal® advances to a Cisco Preferred Solution Partner PCI Pal Agent Assist and IVR Payments…

Vax Transforms Payment Transaction Process with PCI Pal

Vax transforms telephone payment transaction process within their Driotwich based Contact Centre with PCI Pal Agent…

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