ATS Euromaster’s eCAF wins App of the Year 2022
ATS Euromaster as winner of the 2022 App of the Year for their eCAF App.
Netcall’s annual App of the Year Awards shines a spotlight on the finest apps, created by its customers in Liberty Create, Netcall’s low-code platform. Most importantly, the awards celebrate their impressive efforts to digitally enhance the lives of customers, communities and organisations across the UK.Netcall is delighted to announce that ATS Euromaster has won the award, for its eCAF app.
Established in 1965, ATS Euromaster is a nationwide tyre retailer and comprehensive tyre service provider with over 50 years of experience and a network of 250 Service Centres across the UK.
Working with Velocity IT, a Netcall partner, to build the app, ATS Euromaster has transformed its B2B customer experience. From sign-up and credit checks to welcoming customers as trade-ready, eCAF was built in Liberty Create to effectively manage customer accounts. Using Liberty Create to control flow and Liberty RPA to enhance processes, eCAF integrates three previously isolated systems — bringing the customer closer to all five internal departments to offer a streamlined, cost-efficient experience.
David Robson, IS IT Director at ATS Euromaster, accepted the award and says the win is down to a committed team effort,
“Along with the real efficiency and cost benefits, we’re especially pleased by the professionalism that the Liberty Create eCAF App provides to customers. ”
“And we’re inspired by the other incredible ideas out there as we continue our journey with Liberty Create.”
Awards host Richard Billington is Netcall’s Chief Technology Officer and was part of the judging panel:
“We’re thrilled to showcase such innovative solutions by all three finalists. Each app champions different elements of a successful digital transformation journey – delivering real and lasting improvements for its users.
ATS Euromaster’s eCAF app has taken its solution to the next level by using RPA to deliver huge time savings. Offering a broad range of functionality, within a well-presented UI, service delivery teams can harness the power of efficient workflow tracking and automation to give customers a smooth user experience.
The awards once again demonstrate the power of Liberty Create as a platform. Solving real business problems, our winner and finalists have shown how imagination, coupled with an innovative tool, can deliver efficiency and results.”
The 2022 Finalists
Each finalist presented their app to a live virtual audience in our App of the Year Awards 2022. The finalists are:
– Morning Data Limited – for their EOS Workbench App
– Tewkesbury Council – for their Planning Application Tracker App
In its third year, the awards offer an opportunity to underline the range outstanding applications built in Liberty Create. Learn more about our 2021 winners by Clicking Here.
Netcall is a leading provider of low-code and customer engagement solutions.
A UK company quoted on the AIM market of the London Stock Exchange. By enabling customer-facing and IT talent to collaborate, Netcall takes the pain out of big change projects, helping businesses dramatically improve the customer experience, while lowering costs.
Over 600 organisations in financial services, insurance, local government and healthcare use the Netcall Liberty platform to make life easier for the people they serve. Netcall aims to help organisations radically improve customer experience through collaborative CX.
For additional information on Netcall view their Company Profile
With over 260 centres across the UK, ATS Euromaster provides everything consumers and businesses need to keep vehicles in peak, roadworthy condition.
Whether leasing provider, fleet manager or small business owner, you’ll benefit from an extensive centre and mobile network. From brand new tyres and batteries to MOT tests and servicing ATS Euromaster can help reduce costs and provide peace of mind with industry-leading best practice and innovation.
For additional information on ATS Euromaster visit their Website
