Recruitment and Retention in your Contact Centre
A guide to recruiting the best talent for your contact centre and managing your workforce effectively.
The UK’s contact centre industry is notorious for its high turnover of staff. It’s time for industry change. In this free to download ebook, you’ll discover how to recruit the best talent for your contact centre and improve retention rates.
Download to find out,
– Why recruitment and retention is getting tougher, and how to combat this
– How to recruit the best individuals for the job, and retain them
– Industry advice from the Founder of Red Recruitment – contact centre recruitment experts
To download the MaxContact ‘A guide to recruiting the best talent for your contact centre’ Click Here
MaxContact is a customer engagement technology company with a difference. It was founded in 2015 by a group of contact centre professionals who had become frustrated with providers that over promised and under delivered on features, support and resilience. It’s now one of the fastest growing contact centre specialists in the UK with a 97% uptake rate against existing solutions, handling over 100 million interactions each month for over 100 customers.
The company was recently ranked one of the top 50 fastest growing technology companies in the North by the Northern Tech Awards 2021.
