CCMA Special Interest Group: Quality Management

If you are running a quality team and want the opportunity to share your current challenges with industry colleagues then we invite you to join this event. These round table events include industry insight from quality experts, break out sessions and as always an opportunity to share ideas and benchmark your own organisation against other member organisations.

During the meeting we’ll give you an opportunity to share your successes and current challenges with your industry peers and hopefully identify some key learnings to take away.

There’s never been a better time to understand what your industry colleagues are doing, so please do join us.

For additional information on the Webinar or to register Click Here

For more than 30 years, the CCMA has been dedicated to supporting contact centre professionals. We’re constantly pushing ourselves to do more for our thriving community, which happens to be the largest community of contact centre professionals in the UK. The CCMA was founded with the goal of sharing best practice and networking to improve skills and knowledge in order to progress contact centre operations – and we live by that to this day.